Information privacy
How is your information used?
01
We collect the information you choose to provide: your name, email, phone number, company and interpreting requirements.
02
We use it to advise you, prepare quotations and deliver services. Access is limited to staff handling your request; form submissions are not published.
03
You can request correction or deletion through the website's contact channels. Information is retained for the time needed to handle your request and meet relevant obligations.
04
ContactProject documents and sensitive information are shared separately after agreeing confidentiality arrangements. An NDA is available on request.
Before you decide
Common challenges and how Tân Việt can help
Clarify the scope, prepare the right information and plan your next step.
| Your question | Common challenge | Solution & answer |
|---|---|---|
| 01Should I include confidential files in the first enquiry? | An initial consultation does not require every project document. | Send only the necessary description and contact details. Agree confidentiality, an NDA if needed and a transfer channel before sharing sensitive content. |
| 02Who can access my enquiry? | Clients need to know whether submitted information becomes public. | Under the policy on this page, enquiry content is not public. Assigned staff access it for consultation, quotations and service preparation. |
| 03How can I request a correction or deletion? | The company must identify the relevant enquiry accurately. | Contact us with the requested change or deletion and your reference if available. Requests are handled under the privacy policy and relevant obligations. |