Keep the message short without changing specifications
A busy booth moves between brief introductions and specialist discussions. Provide interpreters with key products, codes, verified benefits and the person authorised to discuss prices. Agree how enquiries will be handed to sales staff. Do not improvise discounts, exclusivity or delivery promises to hold a visitor's interest.
Illustrative scenario
Illustrative scenario: a visitor asks about an application outside the product sheet. The interpreter conveys the question, invites a technical colleague and records what must be supplied later rather than claiming the product definitely fits.
Preparation checklist
- Prepare a short introduction, product codes and qualifying questions.
- Identify who approves commercial information and takes over discussions.
- Ask permission to retain contact details and record the next step.
Practical coordination advice
Plan breaks and cover when the booth operates continuously for many hours.
How to evaluate the service
Useful leads have a specific need, an owner and a next action, not just a business card.
Frequently asked question
Does booth interpreting include selling?
Only when a separate role is agreed. Language support and commercial decisions carry different responsibilities.
Prepare with Tân Việt
Tân Việt provides interpreting in Hanoi, Ho Chi Minh City and other locations on confirmed schedules. With more than 15 years of experience, we brief clients before assignments, propose suitable personnel and share relevant CVs, experience and qualifications for review. Documents and discussions are confidential and limited to assigned staff; an NDA can be agreed before sensitive files are shared. Raise suitability concerns early so we can discuss support or replacement under the agreed conditions.
Send language directions, dates, venue, subject, headcount and sample material for a proposal and quotation. Staffing, scope and preparation are confirmed before delivery.
Explore the relevant service · Request a quotation · Chat on Zalo